Online Dating Safety Guide

Tips to help you make your dating experience safe, fun, and comfortable.

When you begin dating online, it’s a good time to think about what you want from a relationship. It’s also a good time to think about how to safely meet and interact with new people. Remember, Zoosk doesn’t provide background checks on our members or subscribers and though we take steps to protect our members, ultimately, your online and offline safety is your responsibility and should be your top priority. Use these tips and common sense practices to help you look for a fulfilling relationship.

Report suspicious behavior right away

Remember that people aren’t always what they seem. If you suspect that someone you’re talking to may be a scammer, stop your communications and immediately report him or her. To report and block a member, visit his or her profile and select the grey arrow or “…” button.

A few examples of common scammer behaviors to report immediately include:

  • asking you for money or financial information—especially to help pay for travel expenses or medical bills
  • contacting you from another country (or claiming to be from your country but stuck in a foreign country)
  • refusing to meet in person or talk on the phone
  • claiming to love you right away or pushing for a serious relationship without getting to know you or meeting in person first
  • pressuring you for your phone number, email, or other personal or financial information right away
  • asking to communicate through a channel other than Zoosk right away (e.g., texting, calling, using another site, etc.)
  • often repeating things or seeming disconnected from communications
  • dodging your questions without providing answers, or replies to your messages seem off-topic, trying to sell you products or services
  • offering you a job or investment opportunity (e.g. encouraging you to invest in cryptocurrency)
  • directing you to other websites or a pornographic site

Protect your identity and personal information

1
Be Anonymous

Don't include your last name or any other identifying information such as your place of work in your profile or initial communications.

2
Don't Use Contact Information

Don't include your contact information such as your email address, home address, or phone number in your profile or initial communications.

3
Protect Your Password

Use caution when accessing your account from a public or shared computer so that others can't view or record your password or personal information.

Get to know people and evaluate your relationships

Communicate through Zoosk

Act with caution and learn more about someone and evaluate the relationship before contacting him or her outside of Zoosk on the phone or through your personal email or social media accounts. Also, consider using an anonymous email address for contacting people outside of Zoosk.

Take Your Time

Sometimes when you’re excited about someone, your instincts can be confused by strong feelings. Take your time to get to know someone before sharing your full identity or personal information.

Never Send Money

There is no reason for anyone to ask you for money or your financial information. Always keep your bank and account information private.

Do Your Own Research

Don’t get a false sense of security because you’re on a dating site; do your own research to learn more about someone and make informed decisions before you meet. Check to see if the person you’re interested in is on other social networking sites like Facebook, do a web search to see if there are other records of the person online, and use government resources that are publicly available and paid services.

Zoosk does not routinely screen our members, inquire into the background of our members, attempt to verify information provided by our members, or conduct criminal screenings of our members.

Report Suspicious Behavior

Use sound judgment and report suspicious members and anyone you see violating Zoosk’s Terms of Use. To report and block a member, visit his or her profile and select the grey arrow or “…” button.

Be smart and take precautions

Going on a date with someone new is an exciting step in a relationship, but continue being careful. When meeting someone in person for the first time, take precautions and consider these dos and don’ts.

Do:

  • Let friends or family members know where you’re going and when you’ll be home
  • Meet in a public place with lots of people around
  • Use your own transportation to get to and from the date
  • Watch your alcohol intake
  • Keep your wallet, phone, and personal items with you
  • Leave at any time you feel uncomfortable
  • Bring your cell phone with you
  • Arrange to contact a friend when the date is over

Don’t:

  • Go on your date without telling anyone
  • Meet somewhere isolated or at your or someone else’s home
  • Allow your date to pick you up at your home or place of work
  • Leave your drink unattended
  • Leave your personal items unattended
  • Feel pressured to stay or do anything
  • Go to a place where you can’t contact anyone
  • Return from your date alone, without telling anyone

Dating safety tips

Please visit our Online Dating Safety Policy for further useful information.

Safety, Security
Your Safety, Security, and Satisfaction is Very Important to Us

As a dating app and website with thousands of active singles, your dating happiness means everything to us. Please read these online dating safety tips and review our Online Dating Safety Policy to use them as guidelines to help you have the best experience possible. Remember no matter how hard we work to keep you safe, it’s ultimately up to you to stay aware and employ common sense both online and offline.

Communication
Keep Initial Communication to Within Zoosk's Dating Platform

If you are talking with someone who is acting unusually, you can report the profile to Zoosk. However, the Zoosk team can only investigate within the boundaries of the Zoosk platform. For that reason, it’s best to keep your initial communication with a potential partner within your Zoosk inbox. If an online contact provides a link to chat on a different site, or they immediately try to pressure you into chatting via a different app, stop all contact and report the profile.

Personal Info Private
Keep Your Personal Info Private

Don’t share any personal information in your profile (like your last name, phone number, addresses or other identifying information), and keep that info private until you feel 100% comfortable sharing it with your match. Likewise, if a messaging contact asks for personal financial details like bank account or pin numbers, or your social security number, cease all contact immediately and report the profile.

Never Send Money to an Online Contact
Never Send Money to an Online Contact

Never send money — regardless of how nicely someone asks — and never give out financial information such as your social security number, credit card or banking information. If someone requests money, asks that you send them gift cards for online stores, or you sense a scam, report it immediately. Our customer service team is ready and waiting to help — that’s part of our commitment to you!

Insist on Photos
Insist on Photos

Try to limit your communications to those with a selection of profile photos. Users on Jdate, for instance, can upload up to six photos, and it’s something we strongly encourage. If you think someone’s photos don’t seem realistic, you can also double check them by using a reverse image search (https://images.google.com/) to see if they are in use somewhere else on the internet.

Go at Your Own Pace
Go at Your Own Pace

When it comes to creating a meaningful, long-lasting relationship, slow and steady wins the race. Get to know someone before meeting them offline by chatting in real-time on Zoosk to see if there’s chemistry! Ask a lot of questions and watch for potential inconsistencies.
And remember: while many of our members do find real love online, like all love it’s a process that takes time. Use caution when dealing with people who profess strong feelings right away, especially when they are professing that love on behalf of a friend using their account, or when they claim to be stuck in another country. This goes double when they claim to be in love with you but want you to keep it a secret from friends and family. Trust your instincts: if it seems too good to be true, use caution, and report any profiles that trigger alarm bells.

Always Meet in Public
Always Meet in Public

Ask your date to meet you in a public place (like a coffee shop or restaurant) for your first few dates, and be sure to tell a friend where you’re going beforehand. You should also arrange your own transportation to and from the date. Don’t forget to bring your phone with you!

Trust Your Instincts
Trust Your Instincts

Getting to know someone requires a little digging, and a lot of common sense. That’s the best way to discover an ideal match online. Your good instincts will carry over into your offline date… and that’s how to ultimately find lasting love online!

Our commitment to your safety

Your safety and security are our top priorities:

  • Providing you with customer service support seven days a week
  • Reviewing every profile and photo submitted by members
  • Taking your comments and concerns seriously — if someone is harassing you or seems like a fraudulent profile, we will look into it and take appropriate actions

Check out our online magazine for expert tips, advice and articles on dating, relationships, weddings, marriage and sex. We promise to be with you on this exciting journey to meet single men and women near you! So, now that you’re ready, it’s time to enjoy the process!

Stay safe while dating online

To learn more details about ways to help you stay safe while dating online visit the Federal Trade Commission’s Online Dating Scams site.